The thing that's tricky is sometimes the best voices – just because someone hits the big notes and sounds amazing – it doesn't necessarily mean they make the greatest artists.
I spend up to two hours a day on correspondence. Hearing from fans on the Internet and being able to directly respond to the fan base is exciting. You can cut out the middle man like the fan club… before a recent appearance in Tyler Texas I had fans reaching out on MySpace offering their lake house Mavericks tickets. It was amazing.