My mother gave me this book called Feature Films at Used Car Prices by a guy named Rick Schmidt. I gotta credit the guy cuz he gave me the most practical advice. It empowers you.
You know what I really love? The CD players in a car. How when you put the CD right up by the slot it actually takes it out of your hand like it's hungry. It pulls it in and you feel like it wants more silver discs.
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At a car dealership the person who sells the car is the hero and also gets the commission. But if the mechanics don't service that car well the customer won't return.