If you go and talk to most people they mean well but they don't have much of a breadth on education of knowledge of understanding what the real issues are and therefore they listen to pundits on television who tell them what they are supposed to think and they keep repeating that until pretty soon they say 'Oh well that must be true.'
My hope was that organizations would start including this range of skills in their training programs – in other words offer an adult education in social and emotional intelligence.
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Education is a fundamental principle of what made America a success. We can't afford to throw any young people away.
