I just think that sometimes we hang onto people or relationships long after they've ceased to be of any use to either of you. I'm always meeting new people and my list of friends seems to change quite a bit.
If you walk down the street and smile at someone that will get passed on to the next person. That has the power to change someone's day.
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The creative destruction that social media is currently unleashing will change more than technology or the leader board of the Fortune 100. It is driving a qualitative shift in the nature of relationships between brands and their customers.
