For a change lady luck seemed to be smiling on me. Then again maybe the fickle wench was just lulling me into a false sense of security while she reached for a rock.
If you walk down the street and smile at someone that will get passed on to the next person. That has the power to change someone's day.
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The creative destruction that social media is currently unleashing will change more than technology or the leader board of the Fortune 100. It is driving a qualitative shift in the nature of relationships between brands and their customers.
