Emotional intelligence begins to develop in the earliest years. All the small exchanges children have with their parents teachers and with each other carry emotional messages.
When I went on to write my next book Working With Emotional Intelligence I wanted to make a business case that the best performers were those people strong in these skills.
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I apologize for being obvious but every time I watch the curtain come down on even a halfway decent production of a Shakespeare play I feel a little sorrowful that I'll never know the man or any man of such warm intelligence.
