My view is that good community management is like having good municipal government: You should be able to have dissenting opinions and so on freedom of speech but your grandmother should also be able to walk down the street at night without having to worry about getting mugged.
Laying tracks gives you freedom without being too obvious.
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Personal technology has given us the freedom of being able to do whatever we want – and in the case of celebrities and athletes whomever they want. But it can also serve as a humiliation jetpack.
